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Bright Home Finds LLC

Retail Terms & Conditions

Effective Date: July 7, 2026

Welcome to Bright Home Finds LLC (“Bright Home Finds,” “we,” “our,” or “us”). These Retail Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services, including all purchases made through our online retail store.

By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Eligibility

You must be at least 18 years old or the age of majority in your state to purchase products through this website. By placing an order, you represent that you have the legal authority to enter into a binding agreement.

2. Retail Purchases Only

These Terms apply only to retail purchases made through the Bright Home Finds online store.

Approved wholesale customers are governed by separate Wholesale Terms & Conditions.

3. Products, Pricing & Availability

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

  • Change product pricing at any time.
  • Modify product descriptions.
  • Correct pricing, typographical, or listing errors.
  • Limit purchase quantities.
  • Discontinue products without notice.

Product availability is not guaranteed until your order has shipped.

If an item becomes unavailable after your order is placed, we may cancel the affected portion of your order and issue a full refund for that item.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

Your order becomes accepted only after:

  • payment has been successfully authorized,
  • inventory has been confirmed,
  • fraud screening has been completed, and
  • your order has been prepared for shipment.

Bright Home Finds reserves the right to refuse or cancel any order at its sole discretion, including orders suspected of fraud, misuse of promotions, unauthorized resale, pricing errors, inventory shortages, or other business reasons.

5. Payment

Payment is due in full at checkout.

We accept approved payment methods displayed during checkout.

Payment information is securely processed through third-party payment processors. Bright Home Finds does not store complete credit card information.

Orders with declined or failed payments will not be processed.

6. Sales Tax

Applicable sales tax will be calculated during checkout based on your shipping destination and applicable state and local laws.

7. Shipping Policy

We currently ship within the United States.

Orders are generally processed within 2–3 business days, excluding weekends and holidays.

Delivery estimates are provided for convenience only and are not guaranteed.

Shipping carriers may experience delays outside of our control.

Risk of loss transfers to the customer once the package has been delivered to the shipping carrier.

Customers are responsible for providing accurate shipping information. Bright Home Finds is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete addresses.

8. Returns & Refunds

Eligible retail purchases may be returned within 30 days of delivery.

Returned merchandise must:

  • be unused,
  • be in its original packaging,
  • include all original accessories,
  • be free of damage caused after delivery.

We reserve the right to inspect all returned merchandise before issuing a refund.

Items returned in damaged, used, or incomplete condition may receive a partial refund or be denied.

Approved refunds will be issued to the original payment method within 5–10 business days after the returned merchandise has been received and inspected.

9. Non-Returnable Items

The following items are not eligible for return unless required by law:

  • Clearance items
  • Final Sale merchandise
  • Seasonal closeout products
  • Gift cards
  • Personalized or customized items
  • Products marked as non-returnable

10. Damaged, Missing, or Incorrect Orders

Customers must notify Bright Home Finds within seven (7) days of delivery if an order arrives:

  • damaged,
  • defective,
  • missing items,
  • incorrect.

Claims should include:

  • order number,
  • photographs of the product,
  • photographs of the shipping box,
  • photographs of the shipping label.

Failure to report within this timeframe may limit available remedies.

11. Product Information

We strive to display accurate product descriptions, colors, dimensions, and photographs.

Actual colors may vary depending on monitor settings and lighting conditions.

Minor variations in handcrafted or natural-material products are normal and are not considered defects.

12. Intellectual Property

All content available through this website—including but not limited to:

  • logos,
  • trademarks,
  • product photography,
  • graphics,
  • product descriptions,
  • videos,
  • website design,
  • branding,

is the exclusive property of Bright Home Finds LLC or its licensors and is protected under United States intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. Acceptable Website Use

You agree not to:

  • misuse the website,
  • interfere with website security,
  • scrape or copy product data,
  • attempt unauthorized access,
  • introduce malicious software,
  • use automated bots without permission,
  • impersonate another customer.

Violation of these Terms may result in account termination and legal action.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

15. Disclaimer of Warranties

Except where prohibited by law, all products are provided “AS IS” and “AS AVAILABLE.”

Bright Home Finds disclaims all warranties, whether express or implied, including warranties of merchantability and fitness for a particular purpose.

Nothing in these Terms limits consumer rights that cannot legally be waived.

16. Limitation of Liability

To the fullest extent permitted by law, Bright Home Finds LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of our products or website.

Our maximum liability shall never exceed the amount paid for the product giving rise to the claim.

17. Force Majeure

Bright Home Finds shall not be liable for delays or failure to perform resulting from circumstances beyond our reasonable control, including:

  • natural disasters,
  • severe weather,
  • labor disputes,
  • supply chain disruptions,
  • carrier delays,
  • pandemics,
  • governmental actions,
  • utility outages,
  • cyberattacks.

18. Governing Law

These Terms shall be governed by the laws of the State of California without regard to conflict of law principles.

Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California.

19. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon posting to this website.

Continued use of the website after updates constitutes acceptance of the revised Terms.

20. Contact Information

Bright Home Finds LLC

Los Angeles, California

Email: shop.brighthomefinds@gmail.com

Phone: (213) 547-2831